"Yes, We can add CallerID!" - SupraTelecom

You have probably called you phone company at least once to report a problem with the line or to add a feature like voicemail. If you thought they took so long was because the had monkeys working there, then our next entry will put those thoughts to rest.

SupraTelecom

Supra is one of the biggest telephone companies in Florida. They lease lines from Bellsouth and resell them, offering telephone service at cheaper prices. Customer Service is the entry position at Supra. Here you deal with customers calling to report problems, add/delete a feature, review their bill, take installation orders, etc. From here you can move to the internet dept, provisioning, billing, debt collections, marketing and others. Since the company is in Florida, you'll deal mostly with haitians, cubans and north americans.

The company pays pretty good. You'll likely start on the afternoon shift, so it may not be the best choice for someone who studies in the afternoon. There's usually no OT. They pay the training, which is 2 weeks long.

SupraTelecom is located at the Zona Franca San Isidro and their telephone number is 809-476-1615. Their site is www.stis.com

Good Luck.
- Peter.